La Cantera Resort & Spa is adjusting daily to the impact of the COVID-19 pandemic. It is the MISSION of The Resort to provide the SAFEST and CLEANEST environment to our guests and to our associates, as much as possible. The Resort has teamed up with safety, engineering and chemical partners, consultants, and adopted recommendations from the CDC in the development of supporting our SAFE & CLEAN initiative “LA CANTERA’S CLEAN TOUCH”. These new protocols will be seen throughout The Resort.
All visitors over the age of 10 must wear masks in public areas when social distancing of 6 feet or more from others is not feasible, by order of Bexar County
Dedicated Sanitation personnel in all guest and associate areas
Sanitizing stations throughout The Resort
Sanitation amenities will be included in your welcome packet and in-room
Enhanced valet safety and sanitization procedures
Guestrooms subject to electro-misting systems for comprehensive sanitation
Daily in-room housekeeping is temporarily suspended
The Resort will continue to practice social distancing standards throughout The Resort, based on guidelines provided by the CDC and Texas Government
Social distancing in all restaurants and bars with single use menus, gloves and masks for service staff and elimination of self-serve buffets
Contact-Free services where applicable
Hospital-Grade Merv 15 HVAC filters for HVAC systems
Use of La Cantera Resort & Spa App (coming soon) is strongly encouraged and will allow for a heightened contact-free ability to maneuver around the resort including check in, check out, food ordering, etc.
Temperature testing of all associates upon entry to The Resort
The Resort will continue to provide service excellence and exceptional experiences for everyone who enters our majestic grounds while doing our utmost to provide a safe and healthy environment. On behalf of the entire Resort team, we are excited and looking forward to welcoming you back to our Hill Country Oasis on June 3rd.
Your peace of mind is always our priority. If you have any questions or concerns about COVID-19 and its impact on your stay at La Cantera–whether you've already booked or plan to book soon–we want to hear from you. Let us help put you at ease.
On behalf of the over 700 Associates of La Cantera Resort & Spa, Thank you